1. Home
  2. Responsible Gaming
Your Well-Being Is Our Priority

StarSports Responsible Gaming — Stay Safe, Play Happy

Gaming is for fun — not stress. At StarSports, you'll find responsible gaming tools, guides, and support to keep you safe.

18+
Age Restrictions
24/7
Support
5+
Protection Tools
৳0
Free Help
Table of Contents
What Is Responsible Gaming? Our Protection Tools How to Use the Tools Warning Signs Self-assess Healthy Gaming Tips Help & Support For Parents FAQs

What Is Responsible Gaming?

Responsible gaming means playing in a way where you stay fully in control — of your money, your time, and your emotions. StarSports believes gaming should be a source of entertainment, never a cause of financial stress or mental strain.

Online gaming is growing fast in Bangladesh. In this environment, StarSports is committed to building a responsible gaming culture. We don't just offer games — we also work to ensure your well-being.

The core principles of responsible gaming are: playing within your means, respecting time limits, not chasing losses emotionally, and never treating gaming as a source of income.

Keep in Mind: Gaming is for entertainment. If you feel it's having a negative impact on your life, seek help now.

Our Protection Tools

Tools StarSports Provides to Keep You Safe

Deposit Limit

Set daily, weekly, or monthly deposit limits. Once a limit is set, it cannot be increased before the specified time period ends.

Session Time Limit

Decide how long you'll play before you start. Once that time is up, the system will automatically alert you or log you out.

Break Mode

Need a break for a while? Temporarily close your account for anywhere between 24 hours and 30 days.

Self-Exclusion

If you want to stop playing long-term, you can close your account for anywhere from 6 months to permanently.

Loss Limit

Your gaming will automatically stop once you've lost a set amount. Keep your financial losses in check.

Activity Review

Review your gaming history, spending patterns, and time spent. Stay aware of your own behaviour.

How to Use the Tools

Using StarSports' responsible gaming tools is simple. Just follow the steps below:

1
Log in to Your Account

Log in to your StarSports account and go to the "Account Settings" section.

2
Open the "Responsible Gaming" Tab

Click on the "Responsible Gaming" option within Settings.

3
Choose Your Tool

Choose what you need — a deposit limit, session timer, loss limit, or a break.

4
Set and Confirm Your Limits

Enter your preferred value and click the "Confirm" button. The change will take effect immediately.

5
Get Support

For any issues, contact us via 24/7 Live Chat or at support@starsports.onl.

Reducing a limit takes effect immediately, while increasing a limit takes effect after 24–72 hours — this is for your own protection.

Recognize the Warning Signs

Gaming addiction builds up gradually. Many people don't even realize when the problem started. Watch for the signs below — if any of them sound familiar, it may be time to seek help:

Behavioral Signs Financial Signs Emotional Signs
Playing Beyond Your Budget Chasing Losses with Bigger Bets Feeling Restless When Not Playing
Spending Less Time with Family & Friends Gaming with Borrowed Money Lying About Gaming
Neglecting Work or Studies Skipping Essential Bill Payments Anger or Frustration After Losing
Loss of Sleep Draining Your Savings Unable to Enjoy Yourself Without Gaming

If you notice two or more of the above signs, reach out to the StarSports support team. We're not here to judge — we're here to help.

Self-assess

Answer honestly — the results are for your eyes only.

1. In the past month, have you spent more than your set budget?

2. After a loss, do you try to win back your money by placing bigger bets?

3. Is gaming affecting your family, work, or studies?

4. Do you feel restless or irritable when you're not playing?

Healthy Gaming Tips

Responsible gaming isn't about avoiding gaming — it's about enjoying it the right way. Here are some simple tips from StarSports to keep gaming fun every time:

  • Set a Budget First: Decide in advance how much you'll spend each week or month, and stick to it strictly.
  • Set a Time Limit: Decide how many hours a day you'll play. Use an alarm or timer to keep track.
  • Don't make decisions based on emotions: Avoid gaming when you're feeling down, angry, or anxious.
  • Take a Break: Take a 10–15 minute break every hour. Give your eyes and mind a rest.
  • Losing is Normal: Remember, losing is part of gaming. Don't lose your temper when you lose, and don't chase losses with bigger bets.
  • Tell Your Family: Let a family member know that you game. It keeps things transparent and helps you stay in control.
  • Keep other hobbies: Don't rely solely on gaming — keep up with other interests like reading, sports, or hobbies.
  • Don't Play With Borrowed Money: Never game with borrowed or loaned money — it's the biggest risk you can take.

StarSports Rules: Don't treat gaming as a source of income. It's entertainment, not an investment.

Help & Support

If you feel that gaming is causing problems in your life or someone you know, use the resources below to get help for yourself or others. StarSports is always here for you:

Live Chat Support

Chat directly with StarSports via 24/7 Live Chat. Our Responsible Gaming specialists are ready to help.

Email Support

Email us at support@starsports.onl. You'll typically receive a reply within 24 hours.

Self-Exclusion Request

Contact our support team to request a temporary or permanent account closure to keep yourself safe.

Resources & Information

Visit our FAQ section for more information on gaming addiction and mental health.

For Parents

StarSports strictly does not serve anyone under 18. Even so, parents should stay vigilant. If you feel a child or family member is spending excessive time on online gaming or developing an addiction, then:

  • Have an open conversation — try to understand the situation without judgment.
  • Set household rules for device use and make sure everyone follows them.
  • Set family gaming time where everyone can enjoy it together within healthy limits.
  • If you have concerns, consider using parental control software.
  • Seek professional counseling if you need it.

Any complaint raised with StarSports will be investigated and appropriate action will be taken on the account in question.

FAQs

Responsible Gaming — Frequently Asked Questions

Self-exclusion means requesting to close your account for a set period or permanently. To do this, go to the "Responsible Gaming" option in your account settings, or email support@starsports.onl. During self-exclusion, you will not receive any promotional emails either.

Yes, but any request to increase a limit takes effect after 72 hours. This delay is intentional — to protect you from decisions made in the heat of the moment. Reducing a limit takes effect immediately.

Yes. Your balance remains completely safe during Break Mode or self-exclusion. Once the break ends, you can withdraw as normal.

The main warning signs include: playing beyond your budget, placing bigger bets to chase losses, hiding your gaming from family, skipping sleep or work to play, and feeling restless when you're not playing. Read the "Warning Signs" section on this page carefully, or take our self-assessment quiz.

Yes. A family member or someone you trust can contact us at support@starsports.onl. We'll handle it with full confidentiality and take the necessary steps.
🛡️

Play Responsibly, Play Happily

Join StarSports for a safe gaming environment. Use our tools, set your limits, and enjoy every moment.

Register for Free Log In
বাংলা